Shipping And Tax
No Sales Tax
At this time and under current laws, we are pleased to not have to apply sales tax to your order!
Most orders are processed, roasted, packed and shipped within 24 hours of receipt, Monday through Friday. Orders received on Saturday and Sunday, ship on Monday.
Free Shipping on Coffee
When you purchase 3 or more coffee items of any size, your entire order ships free - including any accessory items like tea, drinkware and brewing equipment. Items like tea can be prohibitively expensive because their low weight tends to trigger dimensional weight surcharges. When possible take advantage of free shipping by adding these additional items to your coffee order.
We use a flat rate shipping logic based on order value. You will always see a ship charge calculated, however free shipping is automatically applied as a promotional discount during checkout. This includes subscription orders.
We choose the most economical method for your order typically UPS SurePost. All orders ship from our from our roasting facility in Hillsboro, Oregon. Orders are shipped Monday through Friday except on nationally recognized holidays. The chart provides guidance on estimated shipping times. Please note these are not guaranteed times. For the most accurate information, please track your order delivery via UPS.com. You can retrieve your tracking number from the My Account section of our website as well as in the ship confirmation email.
As a general rule, you can calculate the delivery time from the day you receive your shipping confirmation email in this way
UPS days in transit (business days only) + 1 business day = delivery date.
For example, you live in New York, you receive your shipping confirmation on Monday and UPS estimates 5 days in transit. Your estimated delivery day is the following Monday.
- 5 business days in transit = Monday through Friday
- +1 business day = Monday
Again please refer to UPS.com with your tracking number for the most accurate shipping and delivery information.
International Customers and Shipping
Currently, Longbottom Coffee and Tea sells to and ships to customers only within the United States as well as to APO and FPO via USPS for delivery to those serving in the United States armed forces. Delivery to Alaska and Hawaii is available, please see shipping options and rates at check-out.